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Tag: e-commerce
Reimagining Digital Service Ordering for Contracted Communities
Overview Designed an end-to-end digital acquisition experience for a large telecommunications provider, enabling eligible customers to discover and purchase services through a streamlined self-service journey. The project involved translating complex business and eligibility requirements into a simple e-commerce experience while ensuring customers were presented with the right products, pricing, discounts, and checkout options based on their eligibility. I worked closely.. Read more
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