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  • Binoy PulikkalBinoy Pulikkal
  • Date:  July 13, 2025
  • Case Study

Smart Dashboard for Internet Service Management

Smart Dashboard for Internet Service Management

Introduction

A sophisticated network automation dashboard was designed and developed to support large-scale telecom operations across multiple regions. It integrates automation frameworks and service coordination tools to manage bandwidth modifications, detect congestion, reroute traffic, and handle subscriber provisioning and migrations efficiently.

Core features include real-time congestion monitoring, intelligent traffic shifting between network interfaces, on-demand speed testing, and automated provisioning based on usage patterns. These functions help maintain optimal network performance and service stability at scale.

Upon joining the project, it became clear that the earlier designs lacked a user-centered approach. By engaging with actual users primarily managers, engineers, and business teams the design was realigned to address their problems, resulting in a more flexible, intuitive, and effective solution.

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